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Smarter communication, simplified
Pioneered, built and supported in NZ
How we live, work and connect has broken free of the old rules. 91% of New Zealand businesses now run hybrid models1, and there’s no going back. Yet, most are stuck with communications systems designed for back when we were all in the office.
The local market has been dominated by global telcos and tech giants pushing expensive one-size-fits-all platforms – inflexible, over-engineered and under-supported. For SMEs who outgrow the patchwork of 'free' tools but don't want enterprise complexity and costs, you're stuck in no-man's land.
Enter NextVoice by Vadacom. For two decades, this Kiwi telecommunications pioneer has been quietly building something better. NextVoice delivers advanced yet simple voice technology that actually fits how businesses work, powering employee productivity and delighting customers without the complexity. It’s already trusted by thousands of Kiwi businesses, including the NZ prison system which chose it for its reliability, price and security.
“This shift to integrated communications isn’t just a tech upgrade – it’s a strategic move that impacts everything from employee productivity to customer experience.”
Unified Communications Explained: The Game-Changing Tech Powering Modern Work in 2025
Why now’s the time to modernise and localise your communications
Hybrid work is here forever
Your team works from everywhere – home, office, client sites, cafés, laptops, tablets, mobiles – but phone systems are geared up for desks. It makes no sense.
The spiralling cost of ‘free’ tools
Video conferencing use has doubled in recent years2 – along with the hidden costs of disconnected tools, vendor lock-in and the productivity killer of constant tool switching.3
Break free from global giants
It's time for NZ to stand on its own. We've been sold systems that far exceed our needs, requiring vendor support for basic changes. With time zones and bigger priorities, we're last in the queue.
Right-sized and future-ready
Modern features like integrated voice and video, performance analytics and built-in AI shouldn’t mean enterprise-grade complexity and cost. You need a local platform that flexes with your business.
Why choose Vadacom
Meet NextVoice by Vadacom: Twenty years of listening, building and supporting.
NextVoice is a complete cloud communications platform – voice, video, messaging and collaboration tools in one seamless system. Built on world-class AWS infrastructure, it scales from one user to thousands on demand.
Every feature exists because a real Kiwi business asked for it. Flexible billing? Born from market uncertainty. Self-service portal? Because you shouldn't wait days for simple changes. Mobile-first design? Built for working anywhere and everywhere. And of course, security, reliability and local support are at its core.
When New Zealand's Government needed communications tough enough for essential services like prisons, they chose Kordia. When Kordia needed a telephony partner they could trust, they chose Vadacom. That's 20 years of partnership, pressure-tested under the most demanding conditions.
While competitors scramble to bolt on AI features, we moved fast to integrate practical productivity tools such as call transcription, sentiment analysis, smart routing and deep analytics – all with New Zealand data sovereignty. Your data stays secure right here.
A modern communications platform designed to make businesses your size run better. Built in NZ, for NZ.
Free telecommunications audit
We'll audit your current business and mobile solution and show you the savings and benefits of NextVoice and NextMobile before you commit. No strings attached!
Vadacom superpowers:
100% NZ-made and proven
From code to data to support, everything's local. Trusted by NZ prisons and other essential government services.
World-class infrastructure, local data
Hosted on AWS – the world's leading cloud – with rock-solid reliability and in-country data sovereignty.
Pay only for what you need
Scale from 1 to 1,000 users with per-user billing, flexible contracts, no hidden fees – plus transition support if you're stuck elsewhere.
Self-service puts you in control
Manage call flows, provision users and make system changes in real-time. No waiting for tickets, full visibility.
Set up in hours, not weeks
Get started with zero disruption and no added hardware. NextVoice runs on your existing devices.
Continuously evolving
With practical AI already embedded, monthly feature releases are driven by real customer feedback.
How NextVoice unified Kitchen Mania’s multi-site communications with 99.999% uptime
“We now have the latest technology and still saved 30%. Super helpful support team – love it that they are local.”
– Michelle Batchelor, General Manager, Life Plus
See Vadacom in action
Ready to modernise your business communications?
Let's chat about your specific needs and show you NextVoice in action.
Get in touch: Email: aws@nextgen.group | Visit NEXTGEN Group
Office 16, Level 1, 125 The Strand, Auckland 1010
Sources:
- CBRE, New Zealand Office Occupier Survey 2024
- Ministry of Business, Innovation and Employment (MBIE), Digital Boost Evaluation Results 2022
- Salesforce, Small Business Productivity Trends 2024