NZ Success Stories
Real results for businesses like yours

See how NZ businesses are already transforming with AWS, and what's possible now that it's right here at home.

From AI tools that slash admin time to cloud migrations that cut costs by 30%, these aren't just success stories – they're blueprints for what your business could achieve. Each case study shows real Kiwi companies solving real challenges with the right AWS expertise.

Diverse-Male-and-Female-Warehouse-Inventory-Managers-Talking,-Using-Laptop-Computer-and-Checking-Retail-Stock.-Rows-of-Shelves-Full-of-Cardboard-Box-Packages-in-the-Background-1478421401_1280x1080-1

How Arcanum AI helped AV Media accelerate its event business with AI

AV Media delivers seamless audiovisual and creative solutions for live, hybrid and virtual events across New Zealand. As a local company deeply embedded in venue partnerships, they faced challenges common to many SMBs. 

Challenge:

Note-taking during client meetings was a manual and time-consuming process. Post-meeting administrative tasks created delays. Accessing historical client information was cumbersome, and keeping current with event technologies proved difficult. These inefficiencies reduced personal presence and engagement during meetings and delayed follow-up actions. 

Solution: 

AV Media collaborated with AWS specialist Arcanum AI to implement the Numa AI platform. It’s AI Meeting Analyser captures content, generates action items and client requirements, and provides foundations for event briefs and proposals. The AI chat assistant enables quick information retrieval, idea generation, client Q&A support and helps draft customised communications.  

Critically, Numa seamlessly and securely integrates with AV Media’s existing databases, software and proprietary systems without sharing them with the world and external models. Built on AWS and designed for SMBs, it provides enterprise-level AI at the right scale and price. 

Results: 

AV Media achieved 80-90% accuracy in meeting summaries, significantly faster response times to customer queries, reduced administrative overhead and improved team accountability. Teams are now more present during meetings, share expertise more effectively and deliver more thoughtful, customised insights to clients. Rapid, personalised proposals translate into more wins. 

We're really excited to be on this journey with Numa. The human aspect of working with a local company that can hold our hand along the way has been invaluable. Numa is changing the way we do things for the better, helping us peel back layers of efficiency one at a time.” 

Emma Johnston, General Manager, AV Media 

How Easycoder built an AI platform that cuts FMCG product development time by 70%  

Olif is an AI-powered product development platform designed for the FMCG industry, helping food, beverage, health supplement and skincare brands accelerate formulation, ensure compliance and get to market faster.  

Challenge:

The FMCG industry was drowning in complexity. Brands faced regulatory overload from FSANZ, FDA and TGA, with manual compliance checks that were slow and risky. R&D, marketing and compliance teams worked in silos with data scattered across ERPs, spreadsheets and disconnected systems. Product reformulation and ingredient sourcing dragged on for weeks, while consumer trends moved at lightning speed. 

Solution: 

Easycoder built the technology engine behind Olif, creating an intelligent platform with AI-driven formulation that suggests ingredients, profiles nutrition and models shelf life. The solution includes automated compliance checks for global regulations, real-time market intelligence and collaborative workflows. Built on AWS using Amazon Bedrock for generative AI, SageMaker for predictive modeling, Lambda for serverless logic and MongoDB Atlas for data management.  

Results: 

Brands using Olif cut development timelines by up to 70%, with Pure Blend Wellness getting a compliant, export-ready product to market in under 24 hours during a supplier crisis. Pacific Flavours achieved an 80% drop in compliance issues through automated checks. One NZ manufacturer reduced flavour concentrate usage by 25% and extended shelf life by several months using Olif's predictive formulation tools. 

EasyCoder has been an outstanding development partner. They built the engine behind Olif, our AI-powered new product development platform and the project was far from simple. It involved handling complex global compliance rules, creating recipe workflows, and building trend-driven insights into a system that feels simple for users. They have given us real confidence as we grow.”

Kaveri Raj, Founder, Olif 

How Firecrest Systems helped CAMA grow into NZ’s largest podcasting platform 

The Community Access Media Alliance (CAMA) operates accessmedia.nz, Aotearoa New Zealand's largest podcasting platform, delivering community radio broadcasts and on-demand content to listeners nationwide. The platform serves as the digital hub for 12 member organisations, funded by NZ On Air. 

Challenge:

CAMA’s digital platform faced critical failure when their IT supplier exhausted the entire budget without delivering the promised mobile app. The situation threatened to derail a growing digital media initiative, leaving member stations without reliable infrastructure. The original platform – built by a single developer – was vulnerable and couldn't scale to meet sector needs.

Solution: 

Firecrest Systems initially stepped in to deliver the missing mobile app, then transitioned the entire platform to AWS-based infrastructure. Working as CAMA's strategic technology partner, they developed AIR 2.0 (now accessmedia.nz) with on-demand listening, live streaming, cross-station content sharing and sector-wide podcasting capabilities. The platform uses CloudFront for content delivery, S3 for storage, Lambda for serverless workflows and Athena for analytics.

Results: 

The platform now hosts over 1,000 podcast titles with larger stations achieving 1,000+ daily listens. Recent enhancements include multilingual support with Te Reo Māori integration and mobile-first optimisation. With the right technology foundations and partner, CAMA has grown into New Zealand's largest podcasting platform. They're now positioned to continually improve, adapt and grow, built on reliable, scalable infrastructure with data-driven audience insights.

“Firecrest Systems’ proactive and professional development has allowed the Community Access Media sector to grow into a respected deliverer of media that matches our audiences' evolving demands.”

Phil Grey, Project Lead, accessmedia.nz

Fusion5_casestudy-1200

How PlunketLine maintained 24/7 support through crisis with two-day cloud migration  

PlunketLine offers free, round-the-clock telephone support for parents and caregivers of children from newborn to five years old. This critical service provides parenting and health advice while connecting families to community-based support across New Zealand. 

Challenge:

During the pandemic, PlunketLine faced a significant operational crisis: staff couldn't access their office yet needed to maintain uninterrupted 24/7 support. Demand for the service surged while social distancing made traditional operations impossible. The vital service supporting vulnerable families couldn't afford downtime. 

Solution: 

Fusion5 collaborated with PlunketLine to rapidly implement Amazon Connect – a cloud-based contact centre solution enabling reliable remote operations. Leveraging the same robust technology used by Amazon's own customer services, Fusion5 transitioned PlunketLine to Amazon Connect in just 48 hours, ensuring the critical service remained operational throughout the pandemic restrictions.  

Results: 

PlunketLine achieved a seamless two-day migration with zero service interruption. The solution enabled instant scaling to handle increased demand, complete remote working capability for all staff, and maintained high-quality service delivery throughout lockdown. The transformation's success even gained recognition on TVNZ news, highlighting how effectively PlunketLine sustained its critical support for NZ families. 

“Working with Fusion5 was great. They were highly responsive, knowledgeable about our organisation and quick to adapt to rapidly changing requirements.”

– Anne Marie Morris | Manager, PlunketLine 

How NextVoice unified Kitchen Mania’s multi-site communications with 99.999% uptime  

Kitchen Mania is a leading New Zealand kitchen specialist, delivering bespoke kitchen design, precision manufacturing and professional installation. With multiple showrooms and a central manufacturing hub, they coordinate design consultants, production teams and installers nationwide. 

Challenge:

Kitchen Mania's previous international cloud telephony platform – promoted as a world-leading global solution – proved unsuitable. They faced slow service turnarounds from a local support team reliant on offshore support, limited local engagement, complex day-to-day management requiring external intervention for simple changes, and high ongoing costs that didn't align with service levels. The business needed a local solution with faster support and easier management. 

Solution: 

Vadacom deployed NextVoice in a multi-site configuration, connecting Kitchen Mania's showrooms, manufacturing facility and mobile installers under one secure, cloud-based platform. The solution included work-from-anywhere capability, a centralised admin portal for quick updates without external support, custom call handling rules, hardware flexibility, and direct collaboration with Vadacom's in-house developers to tailor features to operational needs. 

Results: 

Kitchen Mania achieved 99.999% uptime across all locations and cut provisioning time for new staff from days to under one hour. The entire workforce now operates through NextVoice apps with 100% mobile accessibility for field installers, consultants and showroom staff. Unified communications improved coordination between teams, reduced missed calls through better routing, and provided greater flexibility to adapt call flows during seasonal peaks. 

How JinIX accelerated secure AI innovation with automated cloud foundations 

JinIX is a global healthcare ecosystem that enhances rare disease care with blockchain and AI. As an innovator in the highly regulated healthcare sector, they needed to evaluate and adopt AI while maintaining strict compliance and security standards. 

Challenge:

JinIX needed to assess the best-performing AI models and solutions across AWS and Azure in terms of accuracy, speed, security and cost-effectiveness. However, evaluating AI services in a compliant and secure manner proved to be costly and time-consuming, requiring extensive cloud infrastructure and security expertise that would divert resources from their core mission. 

Solution: 

JinIX collaborated with AWS specialist Volo to implement automated, multi-cloud foundations. Volo provided proven landing zones, shared services and specific AI application infrastructure modules, enabling JinIX to test, compare and evolve GenAI models quickly and securely. Built on AWS and equipped for regulated industries, Volo's automated approach eliminated the need for extensive manual cloud setup and ongoing infrastructure management. This freed up JinIX to focus on their AI evaluation and business objectives rather than underlying technical complexity.  

Results: 

JinIX evaluated GenAI models on AWS and Azure with speed and confidence, accelerating decision-making and reducing the time to market for new product launches. This enables teams to focus on innovation and adding value using AI, rather than managing infrastructure, while establishing future-proof, scalable foundations without technical debt. With real-time governance and automated controls, JinIX can make data-driven decisions about their AI strategy.

Let’s Connect

Ready to harness the power of local cloud and AI?

Let's chat about which of our specialist partners can help you get there faster.  

Get-in-Touch-m
NEXTGEN EXN Logo-H1-COL O+REV-01

Get in touch: Email: aws@nextgen.group  |  Visit NEXTGEN Group

Office 16, Level 1, 125 The Strand, Auckland 1010