AWS SMB Hub – Tech Heroes – Firecrest

Superpower your SME
Enterprise-grade IT without cost and complexity

From AI and cloud platforms to cybersecurity and privacy regulations, digital complexity is accelerating beyond most organisations' ability to keep pace.

There's an $8.6 billion opportunity for Kiwi SMEs from technology adoption*, but with limited IT expertise and resources in-house and overwhelming choice, decision paralysis is real – and it’s only getting harder.

SMEs are trapped between off-the-shelf solutions that overpromise and underdeliver, and the misconception that custom development is only for enterprises. Meanwhile, things get worse – systems set up years ago can't keep up, your original developer is long gone and managing five different platforms means five bills and no accountability.

That's where Firecrest Systems comes in. Since 2007, they’ve made enterprise-grade IT development accessible to NZ SMEs, minus the cost and complexity. They bring unrivalled technical expertise under one roof, crafting right-sized solutions that solve today's problems and set you up for tomorrow.

Why choose Firecrest Systems

Firecrest Systems is so unique that their clients call them unicorns.

Since 2007, this passionate team of New Zealand IT developers has been on a mission to democratise enterprise-grade technology – making the calibre of IT development traditionally reserved for large corporates accessible to Kiwi startups and small and medium businesses.

Even if you haven't heard of Firecrest Systems (yet), you've likely experienced their impact. Their work helps healthcare professionals deliver faster and more reliable access to patient diagnosis and care, keeps rural logistics running smoothly, powers innovative startups and ensures quality and relevant broadcast media reaches New Zealanders daily.

This far-reaching contribution comes from a team based in Palmerston North that brings together technical and cultural diversity rarely found under one roof.

What truly sets them apart is how they work. They bridge the build versus buy dilemma by immersing themselves in your business context, analysing challenges from multiple angles to determine what you actually need – not what vendors want to sell you.

They have a simple trust test – they only make recommendations they'd make to their own mothers. When they do get technical, they tackle immediate problems with long-term thinking, crafting solutions that solve today's pain while building tomorrow's opportunities.

Through years of untangling complex IT challenges across every industry, Firecrest Systems has learned that every challenge is fixable, every opportunity is achievable and there's an enterprise-grade solution for budgets of every size.

Your business ambition shouldn't be limited by your technology.